Digitalized Elevation

Privacy Policy

Last Modified: September 9, 2024

Introduction

Digitalized Elevation LLC (or "we") respects your privacy and is committed to communicating transparently regarding our privacy practices. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website at www.digitalizedelevation.com or any subdomain thereof (our "Website"), as well as our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect on the Website and in email, text, and other electronic messages between you and the Website. It does not apply to information collected by us offline or through any other means, including on any other website operated by us or any third party, nor to information collected by any other third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully before you start to use the Website to understand our policies and practices regarding how we treat your information. By accessing or using the Website in any manner, you accept and agree to be bound by this Privacy Policy. If you do not agree with any terms of this Privacy Policy, you may not access or use the Website for any purpose. Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check this policy periodically for updates.

Children Under the Age of 13

Our website is not intended for anyone under the age of 13. We do not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information immediately. If you believe that we might have any information from or about a child under 13, please contact us at help@digitalizedelevation.com.

Information We Collect and How We Collect It

When you visit or engage with our Website, we may gather specific data about you. This could include details that personally identify you, such as your name, mailing address, email address, or phone number, as well as information related to your internet connection, the devices used to access the Website, usage data, IP addresses, and other details collected through cookies and other tracking methods (collectively "personal data").

Information You Provide

We collect personal data from a variety of sources, including directly from you when you access or interact with the Website. This includes:

- Information you provide when completing forms on our Website, such as when you subscribe to our services, post content, or request additional services. We may also ask for details when you participate in promotions or report issues with the Website.

- Records and copies of communications (including email addresses) when you contact us.

- Your responses to surveys that we may send for research purposes.

- Transaction details and records for orders placed through the Website. Financial or payment information may be requested before or after an order is placed, even for offline transactions.

- Search queries performed on the Website.

You may also submit information for public display on certain areas of the Website or for transmission to other users or third parties (referred to as "User Contributions"). These User Contributions are shared at your discretion, and although we implement security measures, please note that no system is completely secure. We are unable to control the actions of others with whom you may share your User Contributions, and as a result, we cannot ensure that unauthorized individuals won’t view your contributions.

Information We Collect Through Automated Means

As you navigate and interact with our Website, we may utilize automated tools to collect data on your equipment, browsing habits, and activity patterns, such as:

- Information about your visits to our Website, including traffic data, location information, logs, and other communication data, along with the resources you access and use.

-Device-related information, such as IP address, browser type, operating system, and device characteristics.

- Dates, times, and duration of your Website usage, including whether you are a first-time or returning visitor.

- Data regarding your online behavior across different websites or online services (behavioral tracking).

Automatically gathered information may be statistical in nature and might not include personal data. However, if we link this statistical data to personal information collected from other sources or third parties, it will be treated as personal data under this Privacy Policy.

Technologies we use for automated data collection may include cookies, which are small files placed on your device. Additionally, the Website or emails we send may include web beacons (also known as clear gifs, pixel tags, or single-pixel gifs) to track user engagement, such as page visits or email opens, and to gather website statistics like the popularity of content and server integrity.

Third-Party Use of Cookies and Other Tracking Methods

Certain content or services on the Website may come from third parties, including content and service providers. These third-party entities may utilize cookies, web beacons, or other tracking technologies to gather information about your activity on the Website. The data collected might be linked to your personal information or used to track your online activities across various websites and services. They may also use this data to offer targeted content or interest-based advertising.

We do not control these third-party tracking technologies or how they operate. For any questions regarding such advertising or tracking, we recommend contacting the responsible provider directly.

How We Use Your Information

The data we gather or that you provide is used to:

- Process orders and complete transactions you initiate, as well as maintain records of these transactions.

- Provide requested materials or information.

- Offer services or products you have requested.

- Respond to your inquiries and offer customer support.

- Communicate with you about products, services, promotions, and offers.

- Manage and improve our business operations and the services we offer.

- Analyze user behavior and trends to enhance our Website and services.

- Safeguard against fraud, unauthorized activity, and other risks by identifying potential threats.

- Enforce agreements made with our clients.

- Comply with legal and industry regulations.

- Any other purpose for which we obtain your consent.

We may also use your information to notify you about products or services from us or third parties that may interest you. If you prefer not to receive such communications, please contact us at help@digitalizedelevation.com. For more information, see Your Choices.

Disclosure of Your Information

We may share aggregated or non-personal information without restrictions. Personal information we collect or that you provide may be disclosed to:

- Our subsidiaries and affiliates.

- Contractors, service providers, and third parties who support our business operations.

- Comply with court orders, laws, or legal processes.

- Enforce our agreements or to protect the rights, property, or safety of Digitalized Elevation, Website users, and others.

- In connection with a merger, sale, or other transfer of company assets.

We may also share your personal information with third parties for marketing purposes, subject to your opt-out rights. In the event of a sale, merger, or similar transfer, we will endeavor to ensure that the recipient uses your information in accordance with this Privacy Policy.

Third-Party Providers

We may engage third-party companies and individuals to facilitate services, analyze usage, or provide support for the Website. These providers may access personal information as needed to perform their services but must handle it in accordance with their privacy policies. We encourage you to review these third-party privacy policies, as we are not responsible for their content or practices.

Third-party providers may include:

- Payment Processors: We use third parties (such as Stripe) to handle payment transactions. Payment details are encrypted and stored securely by these providers. Learn more about Stripe’s privacy practices here.

- Analytics: We may use providers such as Google Analytics, Hotjar, and Visual Website Optimizer to monitor Website performance and analyze user interactions. You can learn about their privacy policies and opt-out options by visiting their respective websites.For detailed information on third-party providers and how you can opt out, visit our "Your Choices" section.

- Other: We may use providers such as Google Ads (Google Privacy Policy), Facebook (Facebook Privacy Policy), X (X Privacy Policy), and LinkedIn (LinkedIn Privacy Policy) to enhance, develop, customize, and target our online advertising strategies.

Security

At Digitalized Elevation, we prioritize the protection of your information and have implemented reasonable security measures to safeguard your personal data from accidental loss and unauthorized access, use, alteration, or disclosure. However, the security of your data also relies on your actions.

We advise you to be cautious about disclosing personal information in public areas of the Website, such as forums or comment sections. Exercise care when deciding what information to share.

Please be aware that transmitting information electronically is not entirely secure. While we do our best to protect your data, we cannot guarantee that our security measures will always prevent breaches, nor that they will be completely effective. Sharing information is done at your own risk

Your Choices

We aim to provide you with control over your personal information. Here are some options for managing your data:

- Cookies: You have the ability to set your browser to reject all or some cookies, or to notify you when cookies are being used. Please note that if you disable or reject cookies, some parts of the Website may become inaccessible or may not function properly.

- Sale of Information: We do not sell your personal information to third parties.

- Limiting Data Provided: You have the option to withhold certain information from us. However, please be aware that some features of the Website and certain services may not be available if you choose not to provide specific details.

Please note that when you submit any request to opt out via email, it may take us a reasonable amount of time to process and act on your request.

We do not control how third parties may collect or use your information for interest-based advertising. However, these parties may provide options to opt out of this data collection. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (NAI) by visiting the NAI's website.

"Do Not Track" Requests

We follow the standards set forth in this Privacy Policy and do not monitor or respond to "Do Not Track" signals from browsers.

Third-Party Applications and Websites

Our Website may contain links to third-party applications or websites. Digitalized Elevation is not responsible for the privacy practices or content of these external applications or websites. Providing a link does not mean we endorse their content. You should review the privacy policies and terms of use for any third-party application or website before using or providing information.

Accessing and Correcting Your Information

To request access to, modify, or delete any personal information you’ve shared with us, please contact us at help@digitalizedelevation.com. In some cases, we may be unable to accommodate a request to change or delete information if doing so would violate legal obligations or make the information inaccurate. Even if you delete User Contributions, copies may still be viewable on cached or archived pages or may have been copied by other users.

Your California Privacy Rights

If you are a resident of California, you are entitled to additional privacy rights under state law. In compliance with the California Consumer Privacy Act (CCPA), we are required to disclose, over the past 12 months: (i) the categories of personal information collected, (ii) the sources of this information, (iii) the purpose for collecting this data, (iv) the categories of personal information disclosed for business purposes, and (v) whether any personal information was sold. We provide these details in the following table (table is not visible on smaller devices).

Your Choices

Category

Sources of Collection

Purposes of Collection

Disclosures for a Business Purpose

Information Sold

Identifiers

Website visits, lead information submitted through the Website

For user registration, to enable Digitalized Elevation to provide its products and services and to allow Digitalized Elevation to communicate with you

To Third Party Providers to assist in providing Digitalized Elevation products and services and processing associated payments; to other third parties to allow them to market their products or services to you

N/A

Personal information categories listed in the California Customer Records statute

Lead information submitted through the Website, submission of payment information

For user registration, to enable Disruptive to provide its products and services and to allow Digitalized Elevation to communicate with you

To Third Party Providers to assist in providing Digitalized Elevation products and services and processing payments

N/A

Commercial information

Lead information submitted through the Website

To provide Digitalized Elevation products and services to users and maintain purchase history

To Third Party Providers to facilitate delivery of products and services

N/A

Internet or other electronic network activity

Your browsing and search history on the Website and other interactions with the Website or advertisements

To improve the user experience on the Website, diagnose server problems and administer the Website; to allow third parties to customize advertisements to you

To Third Party Providers for the purpose of enhancing the Website and improving the effectiveness of our advertising; to other third parties to allow them to market their products or services to you

N/A

Geolocation data

IP address

To improve the user experience on the Website

To Third Party Providers for the purpose of enhancing our Website and improving the effectiveness of our advertising

N/A

Inferences drawn from other personal information

Your browsing and search history on our Website and other interactions with our Website or advertisements

To improve the user experience on the Website; to allow third parties to customize advertisements to you

To Third Party Providers for the purpose of enhancing our Website and improving the effectiveness of our advertising; to other third parties to allow them to market their products or services to you

N/A

California residents are also entitled to the rights outlined below. We will not discriminate against any California resident who chooses to exercise these rights.

- Right to Access/Know Your Information: You have the right to request (i) a list of the personal information we have collected about you, and (ii) the categories of third parties with whom we have shared your personal information. You may make up to two (2) access requests within a twelve (12) month period.

- Right to Delete Your Information: You can request at any time that we delete your personal information. We will also instruct our service providers to remove your data from their records upon your request.

To exercise these rights, please contact us at help@digitalizedelevation.com. To protect your privacy, we are required to verify your identity (or that of your authorized agent) before processing your request, in accordance with CCPA regulations. Please note, under the CCPA, we are not obligated to fulfill a request for access or deletion if the information was collected in your capacity as an employee, owner, director, officer, or contractor of a company, where it was shared in the context of providing our services to that company.

Updates to Our Privacy Policy

Digitalized Elevation reserves the right to modify this Privacy Policy at any time. Should we make significant changes, we will make a reasonable effort to inform you either through email or by posting a notification on our Website. The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to periodically review this Privacy Policy to stay informed of any updates or changes.

Contact Us

If you have any questions about this Privacy Policy or our information practices, please email us at help@digitalizedelevation.com or call us at (726) 240-4111